Privacy policy

At De Vuyst we feel responsible to protect your personal data and to safeguard your privacy. We believe in the importance of making our services transparent, personal and reliable. That is why we have developed a privacy policy to inform you about how we collect, use and protect your data.

 

 1. What does this privacy policy apply to ?

 This Privacy Policy applies to all personal information collected by us for the online services we offer.

This Privacy Policy contains information about how we collect, use and protect your personal information (which you give us when you visit our website or contact us).

Our website may contain links to other websites. Although these websites have been carefully selected, we cannot be held responsible for the acquisition of your personal data by these websites. This privacy policy does not apply to the use of websites that are not in our control.

 

2. For what purposes do we use your information?

Your personal data are used for different purposes. We can keep you informed of our artworks, auctions and other events. We may use your personal information to help you and respond to your questions. We also use your information for internal purposes, such as research and data analysis, which help us understand our customers and improve our products and website.

2.1 Newsletters and information

What does this goal mean?

You can register for newsletters and email-alerts from De Vuyst or ask us to send you information. Your personal data will then be used to inform you about the artworks at De Vuyst and of our services, as indicated at the time of registration. In case you send us bids, buy or wish to sell a work of art and leave your details, we can also inform you about future auctions or works of art.

What information do we use for that purpose?

We collect personal data needed to send you newsletters and information material. This information may consist of first and last names, residential addresses, e-mail addresses and other identification documents. You may opt to give us other details, such as company information.

For e-mail alerts, you can add keywords in My Devuyst and receive personal e-mails on the basis of your interests.

How long do we store your information for this purpose?

If you do not want to be on a mailing list, you can unsubscribe at any moment.

If you no longer wish to receive our Newsletters, you can unsubscribe via the "unsubscribe" link at the bottom of the message.

If you have a MyDeVuyst account and you wish to unsubscribe from e-mail alerts, your settings can be changed at the “Interests”-section of MyDeVuyst.

You can always choose to delete all your data in My Devuyst.

Mailchimp

We use Mailchimp to send our newsletters. Mailchimp is an online platform for easy and automated newsletter-mailings.

Mailchimp has its own privacy policy which you can read here, and uses your data for marketing purposes. By subscribing to our newsletter, you agree to the privacy policy of Mailchimp.

If you do not agree with the privacy policy of Mailchimp, please do not subscribe to our newsletter. If you want to delete the data that Mailchimp has from you, you can contact Mailchimp (see the 'Access' block on this page).

 

2.2 Data analysis

What does this goal mean?

When you use our website we collect technical information about your device and your online behaviour. This information is used to improve our website, our offers and your browsing experience.

What information do we use for that purpose?

We collect information such as:

o the IP address of your computer, tablet or smartphone

o information about the operating system of your device

o the internet browser you use

o the parts of our Website that you visit or use,

o the length of a visit / session

This information is collected using cookies and similar techniques. De Vuyst also uses third-party technologies. That is why the information can also be accessed by third parties : Google and our website-administrator.

How long do we store your information for this purpose?

You can find more information about our cookies, the third-party cookies and the retaining periods that we use in the cookie policy. There you can also read how you can adjust your cookie settings.

 

2.3 Questions
What does this goal mean?

We use your personal data to respond when you contact us, when you submit estimation requests, when you request a condition report or when you request a catalog. This can be done by telephone, e-mail or post. We use your personal data to respond to your request.
What information do we use for that purpose?
We register your question in our administration. We ask you for your contact details, such as your name, address, residence, telephone number and / or e-mail address and any other personal data that may be required to answer your question.
How long do we store your information for this purpose?
Your personal data is stored for an unlimited period because we must keep the data in order to fulfill a legal obligation. At your request, your data can be deleted.

 

2.4 Bids
What does this goal mean?

When you offer or purchase on a work of art, your data will be used to register and process your bid or purchase.
What information do we use for that purpose?
We register your bank details, identification documents and other transaction details (such as your name, address). We collect these data in order to register your identity and the validity of your bid or purchase.
How long do we store your information for this purpose?
Your personal data is stored for an unlimited period because we must keep the data in order to fulfill a legal obligation. At your request, your data can be deleted. If your bid is not retained, we will store the bid in your bidding history until the next auction. You can view your bids under 'history' when you log in to your MyDevuyst.

 

 

3. Which third parties have access to your information?
Certain personal data are made available to our web administrator who cooperates with us to provide our services. To the extent that this third party manages your information, it does so in accordance with our instructions, and we take the necessary measures to ensure that your data are only used for the purposes described above. Personal data are only provided to supervisors, authorities and / or investigative authorities if De Vuyst is legally obliged to do so.
 

 

4. How do we protect your information?
We understand the importance of the safe storage of your personal data. That is why we have taken various technical and organizational measures to protect your personal data against loss or illicit use. Our systems and applications are protected according to applicable data security standards, such as secure servers, firewalls and encryption, as well as the physical protection of areas where the information is stored.
 

 

5. Requests for inspection, correction and removal
On our website on My Devuyst you can always check, edit and delete the personal data we collect.
 

 

6. Changes to this privacy policy
This privacy policy may be changed from time to time if there are new developments. If you wish to stay informed about changes, we advise you to read this privacy policy regularly.
This privacy policy was last updated on May 25, 2017.

 

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